Frequently asked about Zupee account safety
What if I lose my phone?
Sign in on a fresh device with the registered phone number, then contact customer care to revoke any active sessions on the lost device.
What does the four-digit lock do?
It gates every action that touches the wallet — withdrawal setup, sign-in on a new device, and any UPI binding change.
Can Zupee staff ask me for my OTP?
No. Zupee customer care will never ask for your OTP. Anyone asking is running a phishing scam.